{"id":484,"date":"2026-05-04T22:26:53","date_gmt":"2026-05-04T14:26:53","guid":{"rendered":"http:\/\/therabreath-us.com\/?page_id=484"},"modified":"2026-05-04T22:39:18","modified_gmt":"2026-05-04T14:39:18","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/therabreath-us.com\/index.php\/refund-policy\/","title":{"rendered":"Refund policy"},"content":{"rendered":"\n<h2 data-section-id=\"1us7a8b\" data-start=\"108\" data-end=\"124\"><span style=\"color: #333333;\">Refund Policy<\/span><\/h2>\n<p data-start=\"126\" data-end=\"232\"><span style=\"color: #333333;\">We want you to feel confident with every purchase. If you\u2019re not completely satisfied, we\u2019re here to help.<\/span><\/p>\n<hr data-start=\"234\" data-end=\"237\" \/>\n<h3 data-section-id=\"1oqz2sh\" data-start=\"239\" data-end=\"261\"><span style=\"color: #333333;\">Return Eligibility<\/span><\/h3>\n<p data-start=\"263\" data-end=\"338\"><span style=\"color: #333333;\">You may request a return within <strong data-start=\"295\" data-end=\"318\">30 days of delivery<\/strong> for eligible items.<\/span><\/p>\n<p data-start=\"340\" data-end=\"364\"><span style=\"color: #333333;\">To qualify for a return:<\/span><\/p>\n<ul data-start=\"365\" data-end=\"489\">\n<li data-section-id=\"g376wc\" data-start=\"365\" data-end=\"415\"><span style=\"color: #333333;\">Items must be unused and in original condition<\/span><\/li>\n<li data-section-id=\"4dno6m\" data-start=\"416\" data-end=\"455\"><span style=\"color: #333333;\">Original packaging must be included<\/span><\/li>\n<li data-section-id=\"i6ferh\" data-start=\"456\" data-end=\"489\"><span style=\"color: #333333;\">Proof of purchase is required<\/span><\/li>\n<\/ul>\n<p data-start=\"491\" data-end=\"555\"><span style=\"color: #333333;\">Returns that do not meet these requirements may not be accepted.<\/span><\/p>\n<hr data-start=\"557\" data-end=\"560\" \/>\n<h3 data-section-id=\"z2g2n6\" data-start=\"562\" data-end=\"586\"><span style=\"color: #333333;\">Non-Returnable Items<\/span><\/h3>\n<p data-start=\"588\" data-end=\"636\"><span style=\"color: #333333;\">The following items are not eligible for return:<\/span><\/p>\n<ul data-start=\"637\" data-end=\"758\">\n<li data-section-id=\"h7r1kq\" data-start=\"637\" data-end=\"674\"><span style=\"color: #333333;\">Opened or used oral care products<\/span><\/li>\n<li data-section-id=\"1r1kvv8\" data-start=\"675\" data-end=\"708\"><span style=\"color: #333333;\">Final sale or clearance items<\/span><\/li>\n<li data-section-id=\"isxdg3\" data-start=\"709\" data-end=\"723\"><span style=\"color: #333333;\">Gift cards<\/span><\/li>\n<li data-section-id=\"esd3l6\" data-start=\"724\" data-end=\"758\"><span style=\"color: #333333;\">Items marked as non-returnable<\/span><\/li>\n<\/ul>\n<hr data-start=\"760\" data-end=\"763\" \/>\n<h3 data-section-id=\"oj1fty\" data-start=\"765\" data-end=\"790\"><span style=\"color: #333333;\">How to Start a Return<\/span><\/h3>\n<p data-start=\"792\" data-end=\"851\"><span style=\"color: #333333;\">To initiate a return, please contact our support team with:<\/span><\/p>\n<ul data-start=\"853\" data-end=\"910\">\n<li data-section-id=\"1gpiibx\" data-start=\"853\" data-end=\"871\"><span style=\"color: #333333;\">Your full name<\/span><\/li>\n<li data-section-id=\"1jmsjc5\" data-start=\"872\" data-end=\"888\"><span style=\"color: #333333;\">Order number<\/span><\/li>\n<li data-section-id=\"cpnfb1\" data-start=\"889\" data-end=\"910\"><span style=\"color: #333333;\">Reason for return<\/span><\/li>\n<\/ul>\n<p data-start=\"912\" data-end=\"948\"><span style=\"color: #333333;\"><strong data-start=\"912\" data-end=\"922\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" style=\"color: #333333;\" rel=\"noopener\" data-start=\"923\" data-end=\"946\">support@TheraBreath.com<\/a><\/span><\/p>\n<p data-start=\"950\" data-end=\"1017\"><span style=\"color: #333333;\">Once your request is approved, we will provide return instructions.<\/span><\/p>\n<hr data-start=\"1019\" data-end=\"1022\" \/>\n<h3 data-section-id=\"1pxje57\" data-start=\"1024\" data-end=\"1035\"><span style=\"color: #333333;\">Refunds<\/span><\/h3>\n<p data-start=\"1037\" data-end=\"1131\"><span style=\"color: #333333;\">After your returned item is received and inspected, we will notify you of the approval status.<\/span><\/p>\n<p data-start=\"1133\" data-end=\"1235\"><span style=\"color: #333333;\">If approved, your refund will be issued to your original payment method within <strong data-start=\"1212\" data-end=\"1234\">5\u201310 business days<\/strong>.<\/span><\/p>\n<p data-start=\"1237\" data-end=\"1249\"><span style=\"color: #333333;\">Please note:<\/span><\/p>\n<ul data-start=\"1250\" data-end=\"1368\">\n<li data-section-id=\"1glgndy\" data-start=\"1250\" data-end=\"1295\"><span style=\"color: #333333;\">Original shipping fees are non-refundable<\/span><\/li>\n<li data-section-id=\"nqoo2q\" data-start=\"1296\" data-end=\"1368\"><span style=\"color: #333333;\">Processing times may vary depending on your bank or payment provider<\/span><\/li>\n<\/ul>\n<hr data-start=\"1370\" data-end=\"1373\" \/>\n<h3 data-section-id=\"gbiesu\" data-start=\"1375\" data-end=\"1388\"><span style=\"color: #333333;\">Exchanges<\/span><\/h3>\n<p data-start=\"1390\" data-end=\"1487\"><span style=\"color: #333333;\">We offer exchanges for eligible items if you received a defective, damaged, or incorrect product.<\/span><\/p>\n<p data-start=\"1489\" data-end=\"1522\"><span style=\"color: #333333;\">Please contact us for assistance.<\/span><\/p>\n<hr data-start=\"1524\" data-end=\"1527\" \/>\n<h3 data-section-id=\"uwbqi3\" data-start=\"1529\" data-end=\"1559\"><span style=\"color: #333333;\">Damaged or Incorrect Items<\/span><\/h3>\n<p data-start=\"1561\" data-end=\"1683\"><span style=\"color: #333333;\">If your item arrives damaged or incorrect, please contact us within <strong data-start=\"1629\" data-end=\"1651\">7 days of delivery<\/strong> and include photos if possible.<\/span><\/p>\n<p data-start=\"1685\" data-end=\"1721\"><span style=\"color: #333333;\"><strong data-start=\"1685\" data-end=\"1695\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" style=\"color: #333333;\" rel=\"noopener\" data-start=\"1696\" data-end=\"1719\">support@TheraBreath.com<\/a><\/span><\/p>\n<p data-start=\"1723\" data-end=\"1772\"><span style=\"color: #333333;\">We will resolve the issue as quickly as possible.<\/span><\/p>\n<hr data-start=\"1774\" data-end=\"1777\" \/>\n<h3 data-section-id=\"10caxry\" data-start=\"1779\" data-end=\"1806\"><span style=\"color: #333333;\">Late or Missing Refunds<\/span><\/h3>\n<p data-start=\"1808\" data-end=\"1844\"><span style=\"color: #333333;\">If you haven\u2019t received your refund:<\/span><\/p>\n<ol data-start=\"1845\" data-end=\"1941\">\n<li data-section-id=\"da96kq\" data-start=\"1845\" data-end=\"1879\"><span style=\"color: #333333;\">Check your bank account again<\/span><\/li>\n<li data-section-id=\"2oad9s\" data-start=\"1880\" data-end=\"1918\"><span style=\"color: #333333;\">Contact your credit card provider<\/span><\/li>\n<li data-section-id=\"14j727j\" data-start=\"1919\" data-end=\"1941\"><span style=\"color: #333333;\">Contact your bank<\/span><\/li>\n<\/ol>\n<p data-start=\"1943\" data-end=\"1985\"><span style=\"color: #333333;\">If you still need help, please contact us.<\/span><\/p>\n<hr data-start=\"1987\" data-end=\"1990\" \/>\n<h3 data-section-id=\"15a5db4\" data-start=\"1992\" data-end=\"2006\"><span style=\"color: #333333;\">Contact Us<\/span><\/h3>\n<p data-start=\"2008\" data-end=\"2075\"><span style=\"color: #333333;\">For any questions about returns or refunds, feel free to reach out:<\/span><\/p>\n<p data-start=\"2077\" data-end=\"2113\"><span style=\"color: #333333;\"><strong data-start=\"2077\" data-end=\"2087\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" style=\"color: #333333;\" rel=\"noopener\" data-start=\"2088\" data-end=\"2111\">support@TheraBreath.com<\/a><\/span><\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-484","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/therabreath-us.com\/index.php\/wp-json\/wp\/v2\/pages\/484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/therabreath-us.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/therabreath-us.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/therabreath-us.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/therabreath-us.com\/index.php\/wp-json\/wp\/v2\/comments?post=484"}],"version-history":[{"count":2,"href":"https:\/\/therabreath-us.com\/index.php\/wp-json\/wp\/v2\/pages\/484\/revisions"}],"predecessor-version":[{"id":501,"href":"https:\/\/therabreath-us.com\/index.php\/wp-json\/wp\/v2\/pages\/484\/revisions\/501"}],"wp:attachment":[{"href":"https:\/\/therabreath-us.com\/index.php\/wp-json\/wp\/v2\/media?parent=484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}